Shipping Policy

We strive to deliver your order quickly and securely.

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Processing Time

• Orders are usually processed within 3-5 business days.

• Personalized jewelry may require additional production time.

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Delivery Times

• Belgium: 5–7 business days

• EU countries: 7–10 business days

• International (outside EU): 10–20 business days depending on customs clearance.

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Shipping Partners
We work with reliable couriers such as [DHL/UPS/PostNL]. Tracking information will be provided once your package is shipped.

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Customs & Duties
For international orders outside the EU, customs fees and import duties may apply and are the responsibility of the customer.

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Delays
While we do our best to meet estimated delivery times, delays may occur due to courier issues, strikes, or force majeure. We will inform you promptly if this happens.